PESCO Online Bill: Check and Download Your Duplicate Bill
You can check your PESCO online bill free of charge on the official PITC page, bill.pitc.com.pk/pescobill, by entering the 14-digit reference number or the Customer ID printed on your bill. The page opens your latest bill, which you can print or save as a duplicate bill. Type your reference number in the box below to go straight to that official page.
PESCO bill check by reference number
This opens the official PESCO web bill page (bill.pitc.com.pk) in a new tab. PK Portals is not the official website and does not store your reference number.
Quick facts
| Item | Details |
|---|---|
| Company | Peshawar Electric Supply Company (PESCO), Khyber Pakhtunkhwa |
| Official website | pesco.com.pk |
| Duplicate bill page | bill.pitc.com.pk/pescobill |
| What you need | 14-digit reference number or Customer ID |
| Helpline | 118, or SMS to 8118 |
| Online complaints | ccms.pitc.com.pk/complaint |
| App | Power Smart (Android, by PITC) |
| Cost | Free to check and download |
Who gets a PESCO bill
Peshawar Electric Supply Company supplies electricity in Khyber Pakhtunkhwa through seven circles: Peshawar, Khyber, Mardan, Swat, Swabi, Bannu and DI Khan. Its website says it serves over 3.74 million consumers.
These circles cover places such as Peshawar, Charsadda, Shabqadar, Nowshera, Kohat, Hangu, Mardan, Takht Bhai, Malakand, Dargai, Buner, Timergara, Dir, Shangla, Swabi, Bannu, Lakki, Karak, DI Khan and Tank.
Two neighbouring areas are billed by other companies. The eight districts of Hazara are with HAZECO, which began working separately from PESCO on 1 July 2025 and has its own bill page. The tribal districts are with TESCO. See our HAZECO bill and TESCO bill pages if you live there.
PESCO online bill check by 14-digit reference number
PITC is the government IT company that runs billing for PESCO. Its page needs no login and no CNIC (national identity card number).
- Open bill.pitc.com.pk/pescobill. You can also reach it from pesco.com.pk under Customer Services, then Duplicate Bill.
- Leave “Reference No” selected, or switch to “Customer ID” if that is the number you have.
- Type the number exactly as printed, digits only, with no spaces or dashes.
- If the page shows a security check (captcha), complete it, then press Search.
- Check the name, address, bill month, due date and payable amount on the bill that opens.
- For a PESCO duplicate bill, use the print option and choose “Save as PDF”, or print it on paper.
Our online bill check page lists the same official pages for every other company, and more guides are in our PESCO bill section.
Where the reference number is on your bill
The reference number is the 14-digit number that identifies your connection. On a printed bill it sits in the details box near the top-left, labelled “Reference No”, close to the Consumer ID.
The Customer ID (shown as Consumer ID) is a different number in the same box. The two are not interchangeable, so pick the matching option before you search.
The bill page does not search by name, CNIC or meter number. If you have no old bill at all, ask your PESCO sub-division office, which keeps the record of your connection.
Pay your PESCO bill online
PESCO bills now carry a QR code. In May 2026 the company said customers can scan it with any banking app, JazzCash or Easypaisa and pay from home.
- Open your bank app or wallet and choose the scan or bill payment option.
- Scan the QR code, or pick PESCO from the electricity companies and enter the 14-digit reference number.
- Confirm that the name and address shown match your bill.
- Pay, and keep the confirmation message as proof.
If you do not have a wallet yet, see how to open an Easypaisa account or a JazzCash account. Never share your PIN, OTP or password with anyone. Checking a bill is free, and the bill page never asks for them.
PESCO helpline, app and complaint channels
- Call 118 for power and billing complaints, or send an SMS to 8118.
- Online: at ccms.pitc.com.pk/complaint, find your connection by reference number, registered mobile number or CNIC, choose the complaint category and type, and note the ticket number.
- Central Complaint Cell, Peshawar: 0370-1341078 (call or WhatsApp), for when your circle’s customer service centre does not respond.
- Power Smart app: the Android app by PITC is linked from PESCO’s website. Add your consumer ID to see your consumption, send your own meter reading, and request services such as a due date extension or bill instalments.
| Circle | Customer service centre |
|---|---|
| Peshawar | 091-9212523 |
| Khyber | 091-9217576 |
| Mardan | 0937-9230288 |
| Swat | 0946-9240367 |
| Bannu | 0928-9230288 |
| Swabi | 0938-221209 |
| DI Khan | 0966-850056 |
Bill correction: fixing a wrong PESCO bill
- Compare the present reading on the bill with the reading on your meter, and take a clear photo of the meter.
- Register a complaint on 118 or the online complaint page and keep the ticket number.
- Visit your sub-division office with the bill and the photo, and ask for a corrected bill before the due date.
- If you believe the meter runs fast, PESCO’s Consumer Service Manual lets you challenge it for a fee of Rs 500 (single-phase) or Rs 1,000 (three-phase). The meter is then checked in your presence.
- If the company does not settle the matter, register a complaint with NEPRA, the power regulator, on its website or its Asaan Approach app.
How to read your PESCO bill
| Part of the bill | What it tells you |
|---|---|
| Top details | Consumer ID, reference number, tariff category and sanctioned load |
| Dates | Bill month, reading date, issue date and due date |
| Meter readings | Previous and present reading; the difference is your units |
| Company charges | Cost of electricity, any fixed charges and fuel price adjustment (FPA) |
| Government charges | Electricity duty, sales tax (GST) and TV fee |
| Arrears | Unpaid amount or credit carried from earlier months |
| Payable amounts | One amount within the due date, and a higher one after it with the late payment surcharge |
| History | Units, bills and payments of previous months |
PESCO bill calculator
Use the calculator below to estimate your units and bill from your meter readings or appliance use before the real bill arrives.
Electricity bill estimator
Units not known yet? Add each appliance you run:
Estimate only. It uses the base residential tariff notified in February 2026 (S.R.O. 279(I)/2026) and 18% sales tax. Fuel price adjustment, quarterly adjustment, surcharges, electricity duty and income tax change from month to month and are not included, so your real bill will be different. Always go by the bill issued by your company.
The result is an estimate only. Your actual PESCO bill follows the tariff notified by NEPRA and adds adjustments and taxes.
Problems and fixes
- Bill not found or number invalid: count the digits, remove spaces, and check that the right option (Reference No or Customer ID) is selected.
- Wrong company: Hazara and tribal district connections will not open on the PESCO page.
- Old number stopped working: reference numbers are sometimes revised, so use the one on your most recent bill.
- Paid bill still shows as arrears: keep your payment confirmation and file a complaint with it.
- Cannot pay in full: ask your sub-division office about a due date extension or instalments before the due date passes.
Frequently Asked Questions
Can I check my PESCO bill by CNIC or name?
No. The official bill page works with the 14-digit reference number or the Customer ID only.
Is the PESCO duplicate bill accepted at banks?
The copy from the official PITC page is your bill for that month, so you can print it for payment at a bank counter or pay it online with the reference number.
What is the PESCO complaint number?
Call 118 or send an SMS to 8118. The Central Complaint Cell in Peshawar is on 0370-1341078 by call or WhatsApp.
Is it free to check a PESCO online bill?
Yes. The official PITC page is free and needs no login. PK Portals is an independent guide that only points you to that page.
I live in Abbottabad or Mansehra. Is my bill on the PESCO page?
No. Hazara is now served by HAZECO, whose duplicate bill page is separate from PESCO’s.